Questions families ask

Straight answers

What is a dress combo pack?

Most homes have more than one deity. A combo pack lets you pick every one in your mandir, give each one its size band, and receive custom dresses for all of them together, every month or every quarter, on one recurring plan.

Is the dress pack part of the visit plan?

No — they are two separate plans and you can take either on its own. The visit plan is priced by the size of your mandir and covers the clearing, cleaning, dressing and takeback. The dress combo pack is priced by the deities you choose and each idol’s size band. Households that take both get a bundled rate.

How do I get the size right?

Measure your deity from base to crown of the head — not including the mukut, and not including the singhasan or chowki underneath. S1 is 6″ and under, S2 over 6″ up to 12″, S3 over 12″ up to 18″, S4 over 18″ up to 30″, and above 30″ is S5, quoted individually. A seated deity and a standing one at the same height need different garments, so we ask which deity as well. On the first visit we measure everything and keep it on file.

How do I choose the fabric each time?

Three weeks before each cycle we send you a link on WhatsApp. It shows what was sent last time and this cycle’s fabrics and designs. You tap what you want for each deity — about thirty seconds, no phone call. We never send the same design to the same home twice in a year.

Why don’t you do flowers or brass polishing?

Because we would rather do less, excellently. Fresh flowers on a fortnightly visit look wrong within two days. Brass polishing is chemical work on pieces that are often plated, antique or inherited, and one damaged piece costs more than the subscription.

Who actually touches the idol?

You choose, and your choice is saved on your file. The default is that our sevadar prepares everything and hands the garment to a family member for the final dressing. Others ask us to do it fully. Both are entirely standard.

What happens to the old poshak you take away?

Returned garments are cleaned and reworked into asan and chandani for shrines, cut into wicks for temple lamps, used as covers for scripture, or ceremonially burnt with the ash returned to you. Deity cloth is never resold, shredded into rags, or made into anything worn on the body.

Which areas do you serve right now?

Visits are running in Noida Sector 107 only — one sector, deliberately, so every household gets the same standard. Dress combo packs and everything in the shop are delivered anywhere in India. Leave your pin code and it decides where we open next.

Can I pause or cancel?

Pause any month from your account, and cancel any time before your next billing date. Festival packs can be rescheduled up to seven days before the reserved visit.